Frequently Asked Questions
Everything you need to know about your SEVENFRIDAY experience.
How can I verify the authenticity of my SEVENFRIDAY watch?
Every SEVENFRIDAY timepiece is equipped with an NFC chip. You can verify authenticity by downloading our official app and scanning the case back with your smartphone.
What is your international shipping policy?
We offer worldwide shipping via premium couriers. Delivery times typically range from 3 to 7 business days depending on your location and local customs processing.
What is the warranty period on SEVENFRIDAY products?
All our watches come with a 2-year limited warranty from the date of purchase, covering manufacturing defects and movement issues.
Can I return my order if it doesn't meet my expectations?
Yes, we offer a 14-day return policy for items in their original, unworn condition with all protective films and packaging intact.
Are SEVENFRIDAY watches water-resistant?
Most of our models have a water resistance rating of 3ATM, meaning they are splash-resistant but not suitable for swimming, showering, or diving.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various region-specific digital payment methods at checkout.